First off, thank you for your business! It is because of our amazing clients that we have been able to grow as a business, and to finally incorporate as of July 1st, 2017. Because we care about our clients, we were able to maintain their existing hourly rates during our transition period into a full-fledged corporation. That being said, this letter is to inform you that effective July 1st, 2018, we will begin increasing our hourly rates for our existing clients, to start bringing them on-par with our standard hourly rates for new clients.
As many of you have been with us for many years, we want to make sure that you will continue to use our services, and will be raising our rates gradually, rather than all at once . This increase will be implemented on the following schedule, until each client's rates have been raised to our standard hourly rates:
Additionally, we will no longer be offering our flat-rate computer services effective July 1st, and will be replacing them with our standard hourly rates instead. This is being done to simplify our overall sales process, and will help us to better serve our clients in the best way possible.
We understand that this may be strenuous for some of our clients, and will do everything in our power to assist with this transition. If you have any questions, comments, or concerns, please feel free to reach out to us.
Jarren Long and Debra Shutt
Books N' Bytes, Inc.